WEBSITE AND ACCOUNT

HOW CAN I CHANGE OR RESET MY PASSWORD?

You can contact our customer care team by email at customercare@elleme.com, we will assist you with a new password. Alternatively, you can press My account/ Sign in/ Forgot your password? An auto-generated password will then be sent to your registered email address.

HOW DO I RECEIVE THE LATEST INFORMATION FROM ELLEME?

Subscribe to our Newsletter and you can be among the first to discover the latest news from elleme and access promotions reserved exclusively for our customers.You can subscribe from the Home Page, by entering your e-mail address.

Is my account information safe from use by third parties?

Your personal online security is very important to us. To help ensure your shopping experience is safe, simple and secure we use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. When placing an order, you can immediately check the security validity by clicking the VERISIGN logo at checkout. To ensure your information is kept private, we do not process or store any payment information in our database.