We offer FREE Shipping worldwide.
Free RETURNS for all deliveries to the EU & the US.

DELIVERY LEAD TIME

Orders are usually delivered within 3-7 working days. All packages are shipped with international courier companies, such as DHL Express. We will send you a link in order for you to track your parcel. 

TRACKING NUMBER

An email will be sent once your order has been dispatched. If you do not receive one, please email customercare@elleme.com .

ADDITIONAL DUTIES & TAXES

You will be responsible for all import duties, customs and taxes levied by the country your order is being shipped to. These will be due at the point of, or after delivery. We are not liable for these charges, and they unfortunately can not be reimbursed or refunded by Elleme. If you are unsure of the duties, please contact your local customs office to find out more information.

CHANGE OF SHIPPING ADDRESS

Once your order is placed we are unable to change the shipping address. We offer you the possibility to create several shipping addresses within your account. When submitting your order you may select the address where you would like the order to be delivered.